dnsServercodePHPhourglass_bottomTimeouterrorerrordnsDNSsettingsserver_configurationlabelCommonwarningModerate

HTTP 502 Bad Gateway

The 502 Bad Gateway error indicates that the reverse proxy received an invalid response from the upstream server. This typically happens when NGINX or Apache cannot communicate with PHP‑FPM, the database, or another service. The proxy returns a 502 status to the browser.

Common triggers include upstream timeout, worker exhaustion, firewall block, DNS failure, or network loss. When the upstream service stops responding, the proxy cannot forward the request and shows the error page.

Symptoms

[dashicons-warning]
Error page displayed
Browser shows a 502 Bad Gateway message instead of site content.
[dashicons-admin-site]
Site unavailable
All pages fail to load for visitors.
[dashicons-no]
No partial content
Page never renders any part of the requested HTML.

Common Causes

Upstream timeout
NGINX or Apache does not receive a response from PHP‑FPM or the database within the configured time.
PHP‑FPM overload
Worker processes are exhausted or hit request_terminate_timeout, causing no response.
Firewall or WAF block
Security rules mistakenly drop the request before it reaches the application.
DNS or network failure
Proxy cannot resolve or reach the upstream host due to DNS errors or connectivity loss.
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