infoWordPress CorecodePHPwebwordpresserrorerrorerrorwp_errorwarningvalidationstar_halfUncommonwarningModerate

WP_Error: Could not retrieve the site icon

WordPress throws WP_Error when get_site_icon_url fails to resolve a valid attachment ID. The function looks up the site_icon option, retrieves the attachment, and builds a URL. If the option is empty, the file is missing, or a filter interferes, the function returns a WP_Error object. The error appears in the admin UI and prevents the favicon from loading.

Symptoms

[dashicons-warning]
Missing favicon
Browser tabs show no icon and bookmark icons are blank.
[dashicons-admin-media]
Customizer preview broken
Site Identity panel displays a broken image placeholder.
[dashicons-admin-tools]
Admin notice
Dashboard shows WP_Error: Could not retrieve the site icon message.

Common Causes

Empty site_icon option
Option value in wp_options is 0 or empty, so get_site_icon_url cannot resolve an attachment.
Missing attachment file
Attachment ID exists but file is absent from wp-content/uploads or has wrong permissions.
Plugin filter returns null
A filter modifies the site icon output and returns null, causing the core function to fail.
Multisite context mismatch
Site icon set on one blog is requested from another without switch_to_blog, leading to lookup failure.
Need this fixed right now?

Don't waste your day debugging. Our experts can Fix your issues in under 2 hours.*

Success Rate

100% Guaranteed

Starting from

$35 /hour
99+

Trusted by Business Owners

“I spent 3 days trying to fix the Elementor loading loop. These guys fixed it in 20 minutes. Lifesavers!”

— Sarah J., Web Designer

Related Issues

contact_mail
Contact Form 7: REST API request failed: 503 Service Unavailable
A 503 Service Unavailable response stops Contact Form 7 from sending data...
apiREST APIerror503descriptioncontact-form-7
contact_mail
Contact Form 7: REST API request failed: 429 Too Many Requests

The form tries to send data through the WordPress REST API. The...

apiREST APIerrorerrorsecurityfirewalldescriptioncontact-form-7settingsserver_configuration
contact_mail
Contact Form 7: REST API request failed: 401 Unauthorized

The form tries to send data via the WordPress REST API. The...

apiREST APIadmin_panel_settingspermissionsdescriptioncontact-form-7lock401
contact_mail
Contact Form 7: File upload error: temporary directory missing

The error appears when Contact Form 7 cannot locate a writable temporary...

codePHPcloud_offupload erroradmin_panel_settingspermissionsdescriptiontemporary filedescriptioncontact-form-7
contact_mail
Contact Form 7: Mail (2) sending failed: PHP mail() function disabled

Contact Form 7 reports a failure for Mail (2) when the PHP...

codePHPerrorerrordescriptioncontact-form-7mailMailsettingsserver_configuration
contact_mail
Contact Form 7: Mail (2) sending failed: SSL certificate verification failed

Contact Form 7 reports a failure when trying to send the secondary...

errorerrorlocksslcodecURLdescriptioncontact-form-7