check_circleWP RocketcodePHPhourglass_bottomTimeoutrocketwp rocketwarningcachesettingsserver_configurationlabelCommonwarningModerate

Cache cleanup exceeded max execution time

WP Rocket tries to delete the entire cache folder in a single request. When the folder contains millions of files the file system operations take longer than the PHP and FastCGI timeout limits.

The server aborts the request after about 120 seconds. The admin UI shows a 502 or 504 error and the cache remains partially cleared.

Symptoms

[dashicons-warning]
502 Bad Gateway after 120 seconds
You see a 502 error when saving a menu, widget or clicking Clear Cache.
[dashicons-admin-generic]
Admin UI hangs
The Saving spinner never disappears and the page stops responding.
[dashicons-admin-site]
Intermittent site downtime
Front‑end becomes unreachable for a few seconds while cleanup runs.
[dashicons-database]
Rapid cache folder growth
The wp-content/cache/wp-rocket folder expands to many gigabytes before the timeout occurs.

Common Causes

Huge on‑disk cache
More than 9 GB and 160 k files require extensive delete operations.
PHP max_execution_time limit
The script runs in one request and exceeds the PHP and FastCGI timeout.
Inefficient file system loop
rocket_rrmdir() calls unlink() for each file, which is slow on shared hosting.
Server resource constraints
Low CPU, RAM or throttled I/O extend the cleanup duration beyond limits.
Need this fixed right now?

Don't waste your day debugging. Our experts can Fix your issues in under 2 hours.*

Success Rate

100% Guaranteed

Starting from

$35 /hour
99+

Trusted by Business Owners

“I spent 3 days trying to fix the Elementor loading loop. These guys fixed it in 20 minutes. Lifesavers!”

— Sarah J., Web Designer

Related Issues

contact_mail
Contact Form 7: REST API request failed: 503 Service Unavailable
A 503 Service Unavailable response stops Contact Form 7 from sending data...
apiREST APIerror503descriptioncontact-form-7
contact_mail
Contact Form 7: REST API request failed: 429 Too Many Requests

The form tries to send data through the WordPress REST API. The...

apiREST APIerrorerrorsecurityfirewalldescriptioncontact-form-7settingsserver_configuration
contact_mail
Contact Form 7: REST API request failed: 401 Unauthorized

The form tries to send data via the WordPress REST API. The...

apiREST APIadmin_panel_settingspermissionsdescriptioncontact-form-7lock401
contact_mail
Contact Form 7: File upload error: temporary directory missing

The error appears when Contact Form 7 cannot locate a writable temporary...

codePHPcloud_offupload erroradmin_panel_settingspermissionsdescriptiontemporary filedescriptioncontact-form-7
contact_mail
Contact Form 7: Mail (2) sending failed: PHP mail() function disabled

Contact Form 7 reports a failure for Mail (2) when the PHP...

codePHPerrorerrordescriptioncontact-form-7mailMailsettingsserver_configuration
contact_mail
Contact Form 7: Mail (2) sending failed: SSL certificate verification failed

Contact Form 7 reports a failure when trying to send the secondary...

errorerrorlocksslcodecURLdescriptioncontact-form-7