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Contact Form 7: Mail (2) sending failed: SMTP connection timed out

The form tries to send a confirmation email through an external SMTP server. The request never reaches the remote host, so the connection expires. WordPress records the failure as a timeout error.

The timeout occurs before authentication finishes. The server aborts the attempt after the preset socket limit is reached. No email is delivered to the recipient or the site administrator.

Typical setups involve a plugin such as WP Mail SMTP that routes CF7 Mail (2) through a third‑party service. If the server cannot open the outbound socket, the plugin returns the same timeout message.

Root causes include network blocks, wrong server details, credential mismatches, DNS problems, or SSL/TLS configuration errors. Each factor stops the handshake at a different stage, but the final symptom remains the same.

Symptoms

[dashicons-warning]
Error message on front‑end
The form shows “There was an error trying to send your message. Please try again later.”
[dashicons-warning]
Admin notice
CF7 admin screen displays “Mail (2) sending failed: SMTP connection timed out.”
[dashicons-email]
No email received
Neither admin nor user receives the confirmation email.

Common Causes

Outbound SMTP port blocked
Hosting firewall or ISP blocks ports 25, 465, 587, preventing the server from reaching the mail host.
Incorrect SMTP host or port
Typo in server name or wrong port forces the connection to fail before authentication.
Invalid SMTP credentials
Wrong username, password, or authentication method stops the login handshake and triggers a timeout.
DNS resolution failure
Server cannot resolve the SMTP hostname, so the socket never reaches the remote address.
SSL/TLS mismatch
Using TLS on a port that expects SSL or vice‑versa breaks the handshake and leads to a timeout.
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