check_circleWP Rocketdns500-errorcodecURLlinkconnectionapiapirocketrocketcdnstar_halfUncommonwarningModerate

RocketCDN is not available at the moment. Please retry later

The RocketCDN integration in WP Rocket attempts to contact the RocketCDN API to validate the pull‑zone. When the request fails, WP Rocket shows the error banner. Failure occurs when the API returns a 5xx status, when the domain is not reachable publicly, or when the request is blocked by a firewall or DNS mis‑configuration.

The plugin then disables CDN rewrites. Assets continue to load from the origin server. No cache clearing removes the banner until the underlying issue is resolved.

Symptoms

[dashicons-warning]
Error banner in WP Rocket
The CDN tab shows “RocketCDN is not available at the moment. Please retry later.”
[dashicons-admin-site]
Assets load from origin
Images, CSS and JavaScript are served from the site domain instead of the CDN CNAME.
[dashicons-admin-tools]
Slower page speed
Page load times remain high after enabling RocketCDN.

Common Causes

RocketCDN service outage
The CDN endpoint returns 5xx or rate‑limit responses, preventing validation.
Public accessibility issue
The site is blocked by maintenance mode, HTTP auth, or IP‑only access, so RocketCDN cannot pull assets.
Firewall or IP block
Server firewall or security plugin blocks the IP ranges used by RocketCDN.
Incorrect CNAME
The CNAME entered in WP Rocket does not resolve to a valid RocketCDN endpoint.
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